1. Upload your document safely to our server and fill out the fields in the submission form. (Thesis/dissertation authors: be sure to include a link to your institution’s rules for third-party proofreading.) Then click ‘Submit’.
2. I will return within 12–24 hours (if not sooner) with an email containing fee quotation, expected delivery date and time, and an invoice.
3. If you accept my quotation, reply by email to let me know. An email conversation containing: (1) my quotation, and (2) your acceptance of that quotation, will serve as the contract between you and me.
4. Upon receipt of funds in the Word Engineer PayPal account, I will commence work on your document. (Delayed payment will affect delivery of the proofread document.)
5. Before the agreed deadline, I will email you a Word document with tracked changes and comments showing my corrections, modifications, recommendations and comments, plus a mini-report summarising the work done.
6. If you are happy with my work, please tell others. First, follow the link on my email and let me know. Then, please recommend me to your colleagues and others you know will benefit. There’s a 10% retrospective discount in it for you for every successful referral.
7. If you’re not happy with my work, please tell me. Follow the link on my email and give me the details.
8. Book in a reminder to engage me for your next document.